When you interact with a government department—whether applying for a licence, contacting your local council or getting help for your family—records are created to document what happens. These might be digital or paper records and might include information about you, your community and decisions that affect your life.
Queensland State Archives works with government agencies to help manage records responsibly. This includes supporting better management of personal information, reducing the risk of lost records and making government services work better. Good records help make sure services meet Queenslanders needs today and into the future.
We’ve updated the Public Records Act and are now updating the standards government uses to make and manage public records, covering things like security, storage and access.
